Outbound Calling: Making calls to potential and existing customers to promote products, services and offers.

Inbound Handling: Answering calls from customers, addressing their queries, and providing assistance.

Sales Generation: Identifying sales opportunities, generating leads, and following up with potential customers.

Customer Service: Addressing customer concerns, resolving issues, and ensuring customer satisfaction.

Product/Service Information: Providing detailed information about products and services.

Record Keeping: Maintaining accurate records of calls and interactions.

Reporting: Submitting daily or periodic reports on call activities and sales progress.

Achieving Targets: Meeting or exceeding sales targets and performance goals.

Staying Updated: Keeping abreast of market trends and product knowledge.

Communication: Communicating effectively with customers and team members.

Communication Skills: Excellent verbal communication and active listening skills are essential.

Sales Skills: Ability to persuade, negotiate, and close deals.

Problem-Solving: Ability to analyze issues and provide effective solutions.

Product Knowledge: Understanding of the products or services being offered.

Customer Service Orientation: Focus on providing excellent customer service.

Computer Skills: Basic computer skills for data entry and record keeping.

Language Proficiency: Depending on the role, proficiency in English, Tamil, Hindi, and other languages.

Send your CV to srkgroup.in@gmail.com / Subject Line: Telecaller Executive

Document Collection and Verification:

Collecting documents from clients, internal departments, and other sources.

Inbound Handling Verifying the accuracy and completeness of collected documents.

Ensuring compliance with relevant regulations and company policies.

Record Keeping and Management:

Maintaining accurate and up-to-date records of collected documents.

Organizing and filing documents, both physical and digital.

Developing and maintaining databases for document management.

Communication and Coordination:

Interacting with clients and internal teams to clarify document requirements.

Organizational Skills: Strong ability to manage multiple tasks, prioritize effectively, and maintain detailed records.

Communication Skills: Excellent verbal and written communication skills for interacting with clients and colleagues.

Attention to Detail: Meticulous attention to detail to ensure accuracy and completeness of documentation.

Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.

Problem-Solving Skills: Ability to identify and resolve document-related issues.

Customer Service Skills: Ability to provide excellent service to both internal and external clients.

Time Management: Ability to manage time effectively and meet deadlines.

Send your CV to srkgroup.in@gmail.com / Subject Line: Office/Administrative Assistant

Content Management:

Update website content based on client requests, ensuring consistency across devices and adherence to design standards.

Collaborate with content creators to incorporate new articles, images, videos, and other media assets.

Review client requests for missing information or assets, clarifying requirements to meet project timelines.

Style and Design Adjustments:

Optimize website design for responsiveness on desktop, tablet, and mobile platforms.

Adjust WordPress settings and CSS to maintain design consistency across all pages.

Plugin Implementation:

Identify, install, and configure necessary plugins to enhance website functionality.

Regularly update plugins and troubleshoot compatibility issues to ensure optimal performance.

Maintain documentation of approved plugins, usage, and impact on site performance.

Utilize common plugins such as Advanced Custom Fields, Elementor Pro, Gravity Forms, JetEngine, and Yoast SEO.

Troubleshooting:

Diagnose and resolve WordPress errors and technical issues promptly.

Coordinate with developers and hosting providers to address complex technical problems.

Implement preventive measures to reduce recurring issues and improve website stability.

SEO Improvements:

Execute SEO strategies to enhance website visibility and search engine ranking.

Implement meta titles, meta descriptions, and image meta tags to optimize content.

Additional Support:

While the primary focus is on WordPress websites, the ideal candidate will also be capable of supporting client websites built on other Content Management Systems such as Drupal, Adobe Experience Manager, or headless CMS architectures, as needed..

Proficiency in HTML, CSS, JavaScript, and web design principles.

Experience with website development platforms (e.g., WordPress, Wix, or custom coding).

Develop new components based on design specs.

Strong attention to detail and ability to work independently.

Knowledge of responsive design and SEO basics is a plus.

Understand existing code and suggest optimization in terms of functionality and performance.

Work on client frameworks for caching and develop reusable components.

Familiarity with frameworks such as React, Angular, or Node.js (preferred).

Strong communication and teamwork skills.

Eligibility: Freshers or graduates from BCA, MCA, B.Tech IT, Computer Science, or related fields

Send your CV to atrglobaltech@gmail.com / Subject Line: Web Developer